Privacy Policy

Information We May Collect

• Your name, phone number and email address when you place an order, request a quote or contact us.
• Your delivery location, service location and property details when needed for delivery or installation.
• Order details, products requested, payment method selected and customer support conversations.
• Basic website usage information that helps us improve the JakShield Store experience.

How We Use Your Information

• To process orders, confirm deliveries and provide installation services.
• To respond to quote requests, customer questions and technical support requests.
• To contact you about your order, payment, delivery, installation appointment or warranty support.
• To improve our products, services, website experience and customer support.

How We Protect Your Information

• We take reasonable steps to protect customer information from unauthorized access, misuse or disclosure.
• Only authorized JakShield team members should access customer information when it is needed for business operations.
• We do not intentionally sell customer personal information to third parties.
• Payment details are handled through the selected payment provider or agreed payment channel.

Cookies & Website Use

Our website may use basic browser storage or similar technology to support features such as shopping cart items, saved order details and a smoother website experience. These tools help the website function properly and do not give JakShield access to unrelated information on your device.

WhatsApp & Contact Requests

When you contact JakShield through WhatsApp, phone call, email or a website form, the information you choose to provide may be used to respond to your request, prepare a quotation, arrange service or provide customer support.